Back to Home

Cookies Policy

Understanding How We Use Cookies

Last Updated: April 5, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookies Policy explains how The Blue Plug Platform uses cookies and similar technologies in compliance with the Protection of Personal Information Act (POPIA) and South African law.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Purpose: Authentication, session management, security

Duration: Session or up to 30 days

Functional Cookies

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.

Purpose: User preferences, language settings, personalization

Duration: Up to 1 year

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform.

Purpose: Website analytics, performance monitoring, usage statistics

Duration: Up to 2 years

3. Specific Cookies We Use

Cookie NamePurposeDurationType
popiaConsentStores POPIA consent statusSessionEssential
cookiesConsentStores cookie consent preferencesSessionEssential
sessionTokenMaintains user sessionSessionEssential
userPreferencesStores user settings and preferences1 yearFunctional
analytics_idTracks website usage anonymously2 yearsAnalytics

4. Third-Party Cookies

We may use third-party services that set cookies on your device. These third parties include:

  • Supabase: For authentication and database services
  • Analytics Providers: To understand how users interact with our platform
  • Content Delivery Networks: To deliver content efficiently

These third parties have their own privacy and cookie policies. We recommend reviewing their policies for more information.

5. How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can control cookies in several ways:

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Delete all cookies from your browser
  • Block all cookies
  • Allow all cookies
  • Block third-party cookies
  • Clear cookies when you close your browser

Our Consent Banner

When you first visit our website, you'll see a consent banner where you can accept or decline cookies. This banner will appear each time you visit to ensure ongoing consent in compliance with POPIA.

Note: Blocking essential cookies may prevent you from using certain features of our website.

6. Browser-Specific Instructions

Google Chrome: Settings > Privacy and security > Cookies and other site data

Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Manage Website Data

Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

7. Session Storage and Local Storage

In addition to cookies, we use browser storage technologies:

  • Session Storage: Temporary storage cleared when you close your browser
  • Local Storage: Persistent storage for user preferences and settings

These technologies help improve your experience and are subject to the same consent requirements as cookies under POPIA.

8. Mobile Devices

If you access our website through a mobile device, you can manage cookies through your device settings or browser settings. The exact process varies by device and browser.

9. POPIA Compliance

Our use of cookies complies with the Protection of Personal Information Act (POPIA). We:

  • Obtain your consent before setting non-essential cookies
  • Provide clear information about what cookies we use and why
  • Give you control over your cookie preferences
  • Use cookies lawfully and for legitimate purposes
  • Keep cookie data secure and confidential
  • Respect your right to withdraw consent at any time

10. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

11. More Information

For more information about how we handle your personal data, please read our POPIA Policy.

If you have questions about our use of cookies, please contact us at privacy@blueplug.com.

12. Useful Resources

Information Regulator South Africa: www.justice.gov.za/inforeg

About Cookies: www.aboutcookies.org

All About Cookies: www.allaboutcookies.org